Extremely slow KYC verification and absolutely mediocre customer support It's been almost a week, but I still haven't been able to complete my account signup yet due to the very slow KYC verification. Customer support is not exactly at the level of competitors, on the contrary...

I've been using Banxe as a crypto… I've been using Banxe as a crypto exchange platform since their Beta launch in Feb 2022. The fees are truly low and the customer service is SUPER responsive and helpful!! Also after the upd the platform is much faster 🚀 waiting for them to release their mobile app

No good experience Hi all. Here is my sad experience with this bank. Just "disappeared" my money. I credited the money to my account in this bank, and then tried to buy USDT. Money (euro) instantly disappeared and USDT did not appear. Technical support is silent or knows nothing, there is no money :) I also haven't received any confirmation to e-mail of the transaction and nothing is shown on the site. Just lost my money. I do NOT recommend using this financial company. And of course, I will file a complaint with the relevant regulatory authorities. Best Regards Mihal NB:Addition. Since the Bank wrote the answer (it is below), I should note: the support service was the first to NOT contact me now, why lie? :). I myself contacted (with difficulty) the support service and asked the question, where is my money? Secondly: bank representatives write that my review is "misleading." Hey guys, where's my money? :). You still haven't returned them. And where am I "misleading"? NBB.Fresh addition. It's been 4 days already. The funny guys from this "bank" still haven't given me my money. Moreover, they just deleted my account, apparently. I now do not have access to my account - it is not authorized. My error excluded: I have no debts, a clean account, no violations, everything is fine with the KYC, I work from the same computer and so on :). What is it - petty theft, "technical problems" or revenge for the review? We'll find out soon.But it's a terrific negative experience anyway.

Banxe appeared to be the most convenient service for me Banxe appeared to be the most convenient service for me as I often have withdrawals on small amounts.

Don't have any issues so far Don't have any issues so far. When I was looking for an account which allowed me to withdraw crypto without any delays, Bance was the perfect solution.