This service is a joke and comes across… This service is a joke and comes across as condescending. It gives the impression of being a viable alternative to payment processors like Stripe or Bankful. However, upon initiation, they request bank statements, business licenses, and inventory details. It falls short as a true alternative and complicates the registration process similar to traditional banks. I strongly advise against using it. Honestly if you fail registration anywhere else there's no need to contact this company

Great customer support Nice to work with a real person. It's nice to have a person that I can call or text at a payment processing company. If I need help I have my rep to contact directly or the customer service team. Feels good to know that I'm not just a number like with solutions like Stripe.

Great service. Nyah was very helpful, serious and effective with her work to help establish, approve merchant accounts.

The rep was extraodinary helpful. Offered right solution The rep was extraodinary helpful. Step, by step explanations how to integrate payments for different segments of my business. She was always available when I needed an answer. Simply the best.

Tower is Amazing So far, Tower Payments has been an incredible solution for my site. Starting with my initial consultation phone call, and ever since, I've been surprised and pleased not only with the platform itself, but in particular with the support and service. During my initial consultation call, I worked with Tina, who was incredible. The call lasted about an hour, during which time we talked about everything from the nitty-gritty of my business, website, and goals, to casual topics like what we think of certain states we've lived in. Tina was extremely knowledgeable, extremely helpful, and extremely warm and personable. At the start of the call, I didn't really know what I was getting myself into or how to make it work, by the end of the call, I knew exactly what was going on, what to do, and what to expect. All of my questions had been answered thoroughly. I was very impressed. As my assigned rep, Tina has checked in multiple times over the weeks, just to see how things are going and ask if I need any help or have any questions. It's really nice to know that if I need anything, or experience any issues, I can call up or email a specific person, with a name, who knows the history of my account. This alone is gold for any small business. The payment processing platform was extremely easy to incorporate into my WordPress woo commerce store. Very user-friendly, with very minimal set up. They handle all the complicated techie stuff from their end. On my end, set up took just a couple of minutes. So far, payment processing has run perfectly smooth, with no hiccups whatsoever. I wasn't sure what to expect from a payment processor that works with "high risk accounts," but so far I have been extremely impressed. I highly highly recommend tower payments.