Real Jet Direct customer speaks out From the first conversation over the phone with Pete Pescatore at Jet Direct to us shaking hands after the closing everything was 5 stars. Having purchased 2 homes prior I was familiar with how stressful the process can be. Pete picked up every phone call from me throughout the process and was always proactive in his approach. My family and I cannot thank him enough for everything. We are looking forward to purchasing a 2nd home in the near future and will never use another mortgage banker! Keep up the good work. Thanks Pete

Great Experience and a great App Had a great experience with Jet and loan officer Prema Gupta. Also liked the Jet App, for paperwork uploading. Would highly recommend.

Absolutely the worst Absolutely worst. What a nightmare! Do not use unless you don’t want to close on time (or not at all). Terrible customer support. Unorganized. And - worst yet- ignorant as to industry regulations and standards. Switched to a different company and transaction was smooth. What a mistake and waste of time and money it was to deal with Jet Direct. Never again.

One word for their staffs and their secured website: Excellent ! Jet Direct know what theyre doing and that is to be there for you, that was my whole experience. Jameila Parker was my representative, she was very attentive and supportive throughout the process, provided explanations where needed and helped explored the best loan type for me and my wife, this resulted in us getting the best interest rate and monthly payment we could afford. The Jet direct secured online portal for uploading documents is also very easy to understand and it keeps track of your progress until the finish line. One word for their staffs and their secured website: Excellent !

Worked with David Rajpatty in the Ozone… Worked with David Rajpatty in the Ozone Park office. David is knowledgeable beyond his years! I’ll be singing his praises for the end of time.