Truelink has been a helpful tool! My son has struggled with alcoholism and addiction. He is currently doing well. We have kept the Truelink card in place since he left a sober community. He is currently back in a different sober community. Truelink has been a reliable trustworthy way to make sure he can purchase food and medication he needs . When his card was compromised I received alerts of blocked charges. I spoke with Truelink representatives and the issue was resolved quickly! We will continue to rely on Truelink as he moves forward in his sobriety.

I need help with how to request funds… I need help with how to request funds to be deposited on Kathleen Martin card she has some bills that are overdue and need clothes and shoes.

terry want to konw when i go to get… terry want to konw when i go to get my card

Victor at True Link Customer Service EXCELLENT Victor from True Link Customer Service responded to my email with questions regarding a True Link Debit Card transaction which I did not understand. He responded promptly, explained the process for that transaction with very good detail, and also offered a link to further information. In addition, the phone number was included should I need. Now that’s what I call excellent Customer Service!

I Love this card... it's perfect for our needs I have been using this card for my elderly mother, as she wasn't making good financial decisions. We've had to restrict her activities while still providing her some independence. This card has made monitoring her transactions and setting up appropriate restrictions really easy. And the couple times I had questions, the customer service team has been quick to respond, thorough and very helpful in guiding me to what I was trying to accomplish. I don't think we could have given my mother any financial independence if it weren't for this card. Thank you to the team!