1 star is 1 too many If I could give 0 stars, I would. Horrible customer service, wasn't notified that a payment was reversed (for no known reason and I have notifications via email, phone and text setup) and they charged late fees and additional interest while I was trying to pay the loan off. The payment was supposedly reversed days ago, so $47 additional interest and a late fee tacked on without notification after the reversal. The only way I knew about it was because the funds weren't taken out of my bank account. I tried to talk with a customer service rep and said they will not return that money because it's not "what they do". Corrupt way to do business, if you ask me. DO NOT GET A LOAN FROM THESE PEOPLE.

It was great It was great! I love working with Roadrunner. They provide excellent customer service, and great funding options. I think my favorite things about roadrunner include the ability to fund those with slightly challenged credit with a real loan rather than a lease, and also how far back they can go on pre-owned units. Thank you guys

I've been a licensed dealer for many… I've been a licensed dealer for many years and I cannot tell you how pleased I am with the help, the simplicity and the expediency of Roadrunner Financial's platform. I look forward to working with them as often as possible in the years to come. Thank you for such a great experience.

Way to go, Felicia!… My checking account number was incorrect on my account, so it couldn’t draw the payment from my bank. I was on the road to Chicago while trying to get it straight and unable to access the website. Felicia was awesome! She was able to get everything corrected while we were on the phone, so I won’t have to worry about it while I’m away from home. She was very friendly, courteous, and listened to what I needed. I wish I could have this good of an experience with all my creditors.

Great call team! I spoke with Shay, Jasslyn, Felicia and supervisor Latoya to help me pay off my loan as early as I could and they all were very informative, helpful and friendly. They all went out of their way to get me the documents I needed for the paid in full letter. I can’t thank you all enough!