Alisa Anne Jones
GBExcellent Excellent, efficient, professional service with Matt Maltese. This is the 4th house I've bought and Matt was hands down the best loan officer I've used. I'll never use anyone else again for buying a home. He has the highest integrity and has great people skills and clear communication.
Esther M.
GBMolly worked with me to help our family… Molly worked with me to help our family obtain the home of our dreams. We couldn't have asked for a better loan originator. She was on our side and helped make the process seamless and the transition much less stressful then we had originally anticipated it to be. She really went out of her way to help make our dream of homeownership a reality. Great experience!
Emily Matthews
GBI am a RE agent dealing with an out of… I am a RE agent dealing with an out of state buyer using this company. Almost ZERO communication regarding whom to contact & important deadlines! -The LO I was told was handling it...was not. I wasn't given the name of the correct contact person until I did a lot of digging after being ghosted -Appraisal deadline: if the buyer doesn't get the appraisal back in time for the deadline, they are legally liable to pay the offer amount regardless of whether it appraises! (Do they CARE about their customers?) I called the appraiser to find out when it was submitted because the person I was in contact with, didn't know where it was. I told them that they DID have the appraisal, because she had sent it to them right away after doing it, (Then it was "magically" found) -LC deadline. I know many states don't have this, but if you have a license to operate in a state, you'd better know what that state's contracts require! And not wait till nagged to provide the documentation by the deadline...to the correct parties. (Don't act as if it doesn't matter!) -Did not really do anything of their own initiative regarding getting important info & docs to me -Interest rates are less than stunning. The buyer could have saved as much as 2 percent if they'd used a different lender...
Tammy Horton
GBDO NOT WASTE YOUR TIME HERE DO NOT WASTE YOUR TIME HERE, as we have learned the hard way… closing date after closing date after closing date…. As lock rate fees climb climb climb. Poor communication…. At its worse. We were told our appraisal fee was refundable, yet now we have made NUMEROUS attempts by phone and email with NO REPLY! Poor poor service and total lack of communication. Beware this lender!
Mark Lee
GBCardinal Financial and Brandon Ford - Good to go! Brandon Ford was our contact at Cardinal Financial. Throughout the whole process he kept us up to date on our progress and answered any questions quickly and completely. With numerous choices available to homebuyers these days it was important to us to find one that we trusted. Brandon met or exceeded our expectations every step of the way.