Dwayne
GBAbsolutely amazing service Absolutely amazing service. Joelle made my wife and I feel so comfortable during this pretty intimidating process. Her jovial and bright voice always gave us a sense that everything was OK and that she working hard for us. Most importantly, Joelle was there for us, answering her phone, email, and even answering our millions of questions. Not one time did I sense aggravation or frustration from Joelle. It was like a many years old friendship throughout the process. She is highly recommended in our book and to be totally honest, we felt like we were the ones blessed to have her assisting us and you would too. Thank you Joelle. My family will be forever grateful for your service.
Anna R
GBEven the sellers closing attorney was impressed From the start, I was made to feel at ease about the entire process...each and every assigned person along the way treated me as though I were their only client...always, always getting a response to emails and/or phone messages...no lost paperwork or required documentation as everything was uploaded or e-signed!.......when I wanted to increase the pre approved amount...no problem and done!....best home buying experience I've ever had the pleasure of being a part of! Even the sellers closing attorney was impressed to see we were in possession of the closing package in advance of closing and had the chance to review it at leisure...Who does that?...RK Mortgage Group does that!!!! I highly recommend RK Mortgage Group every chance I get.
Robin Valerio
GBThe smoothest Refinance I've ever been through RK Mortgage Group offered the lowest rate and fees on a 30 year fixed loan. From beginning to end, Roman Khodos was very dependable. We spoke on the phone, but mainly communicated via email. He explained the process and what information would be needed from me. I wanted to pay my fees out of pocket. Roman estimated me the amount, and RK Mortgage Group actually came in below his quote by a few hundred dollars. Very nice! I can honestly say this may have been the smoothest Refinance I've ever been through. I wanted to Thank Roman and RK Mortgage Group for everything. Should the need to Refinance present itself in the future, I'll reach out to RK and Roman. Good Luck to everyone out there. May your application be as smooth as mine.
Lera Cribbs
GBI'll consider them in future! This is a mortgage company you can rely on, their guidance saved us valuable time and money. I really appreciated that Our Loan officer did his best to work with our work schedule and was willing to work after hour to meet with us. I will consider RK Mortgage Group for my future mortgage needs.
Artur Rushevich
GBAbove and Beyond The definition of "Above and Beyond" . This is what RK Mortgage Group is. Joelle and Me'me have been hanging there with me and my lousy builder for 16 months. They made it happen. I never expected such a good rate given my self-employed situation. Joelle and Me'me were the only positive experience in our 16 months journey building a home in Lakewood Ranch , FL. I wish them lots of clients (not like me), luck and prosperity! And I am back 2 years later with superb refinancing experience! I must admit that I "cheated" first, tried 2 other mortgage companies and it did not work out at all. Joelle forgave me and with Me'Me diligent work we closed refinancing in record breaking time - 6 days! It will never go wrong with Joelle and Me'Me. Forever grateful!