Difficult funds transfer and unresponsive staff I recently tried to close my account. I asked them to either wire, ACH transfer, or mail me a check. I sent them supportive evidence that my bank account at Bluevine had the same title as the brokerage account and that my street address was legitimate. They emailed me back that they don't transfer funds to BlueVine (I assume it's not a Plaid member) and that they don't mail checks. Their banking practices aside, I just don't understand why they can't mail a check made out to the same entity whose address they have on file. The first time that I emailed them to discuss this, they wrote back that someone would be back to me the same day to work this out. No one ever did, nor did they respond to my subsequent emails. I don't think it's right for them to force me to open a new bank account to a bank of their choosing when they have a vetted street address to which they can send a check made out to the appropriate account title. My next step is to file a formal complaint with the National Futures Association. What a waste of time!

After what seems like weeks working… After what seems like weeks working with platform provider collin got me sorted out. i appreciate the help so much. thanks a ton,

had a CQG connection problem had a CQG connection problem. I ask for AMP support Johnny, of AMP support responded immediately and resolved the issue. Fast and efficient support from both, AMP and support team: Johnny

Fred did a great job of sticking with… Fred did a great job of sticking with me to troubleshoot a problem connecting CQG data to my personal licenced copy of Multi charts. He didn't give up til we nailed the problem. That's the key quality for excellent tech support in my view. I'm new to AMP and I have to say I'm impressed with all my interactions!

The only regulated broker that i know of that allows MT5 The best related broker that exists, out of 5-10 brokers that i signed up to. Non of them offered MT5 as an option for trading. They over complicate their trading platforms making it difficult to use, a long time to place a trade, and require you to have a lot of capital to trade. But not Ampfutures, you can easily trade with 100$ or less with futures contracts and use MT5. You can easily drag a stoploss on chart and place a trade in milliseconds. I only wish i discovered this sooner. The only issue i encountered is lack of guidance/information once you sign up to their website. I used this site 2 years ago but gave up because it was confusing. So once you sign up, you have to apply for a trading. And then i believe you have to deposit at least $100 to have access to trading platforms. Then in order to use MT5, you have to enable it in the trade desk, also add the $300 margin option, i think it helps with smaller accounts. Would appreciate ampfutures to provide step-by-step instructions on how to start trading on email instead of leaving them hanging like me for 2 years until i gave it a 2nd try.