Jeffery Muckle
GBAmazing customer service Amazing customer service. There was an issue with a relief code that expired prior to me receiving the email. Since they could not honor the code and I wasn’t at fault, they gave me a free account to make up for the mistake. Elsa was top notch in his assistance.
Maarten
HKLeaving another 5 star review here… Leaving another 5 star review here as this company keeps amazing me in how well they treat their traders! Got wronged by the DXtrade trading platform malfunctioning and took a loss: limit order did not get cancelled. The team worked hard to rectify this mistake. Special thanks to ALIAH and CHRISTIAN and the whole SPT crew for taking care of their traders.
enabulele nelson
NGDefinitely the best prop when it comes… Definitely the best prop when it comes weekly payout thanks to Steve for introducing me to SPT
AULA_LONDON
GBAmazing offer nullyfing my Phase 2 drawdown and switching me to Match Trader as requested I have been in drawdown on my SmartPropTrader phase 2 account for 10 months since July last year (-7.9%). I reached out to support team(specifically Christian and Olabanke) for a switch from DX trade to Match trader. Technically based on company rules, it is not allowed however to my surprise and amazement, Christian offered not only to switch me to Match Trader but also offered me 2(two) new phase 2 100K (total-200K) accounts thereby effectively nullyfying my drawdown. This is simply mindblowing. I am surprised and grateful for their thoughtfulness especially in these times that it is difficult to trust prop firms. Smart Prop Trader is standing out as a beacon of trust. They value their clients and are bullding confidence/relationships with their traders for the long run. I have had issues with other prop firms arbitrarily changing their rules making it more difficult for traders to trade but Smart Prop Trader stays consistent. I urge you all to patronise Smart Prop Trader. Thank you once again to Christian and Olabanke. You are the best.
Silas Davis
GBI had a great experience with… I had a great experience with Christian, who assisted me with my Smart Prop Trader info for my final funding phase. Christian is apart of the customer service team and was very knowledgeable and prompt providing the solution to my PDF issue. Thanks for your help