
customer
GBGood for emergency situations Yes, the interest is incredibly high, but I am paying it off early, which makes it easier. Plus, they helped me in a tight situation when I had no other options. Their team was super helpful, and the overall process was fast. So I appreciate Explore Credit!

Natasha Engel
GBI have a loan with explorer credit... I have a loan with explorer credit.... Everything was okay till I lost my phone... Had to get another number, so I called and had it changed.... Now I can't even get into my account... When trying to log in it keeps saying you will receive a code to sign in, nothing ever comes through... I've called and spoke to customer care, she told me there was nothing she could do, but would have someone call me back.... Never had anyone call me back, still to this day I can't get into my account... Seems kinda sketchy... Don't lose your phone or change numbers you will never be able to get in to your account again...

David Sol
GBMy Experience My experience, was good I applied for a loan and within the next day funds were available I recommend this to all my friends and family. The customer service is excellent as well I called for a quick question and it was kindly answered by one of the representatives.

E in the US
GBUnauthorized ACH transactions and theft Edit: No, as my loan was in 2021 and you weirdly withdrew money in 2024. I did not authorize this. I've reported it as fraud and my bank suggested filing a police report. Your ACH withdrawal privilege was withdrawn in 2021 and no one reinstated it. If my funds are not returned further action will be taken. I canceled a loan with this company within 24 hours of taking it out. I was assured I was within the legal cancelation (no interest) timeframe. The company then tried to charge me interest weeks later, and somehow today, despite me revoking their ACH privileges, took another $300 from my account. Do NOT give this company access to your bank. When I called customer service they said "we have a text from you authorizing this." UMMM NO, YOU DON'T. They are unethical and I have a feeling their reps get commission and forge approvals.

Drew R
GBApplied for a loan Applied for a loan. They requested the same documents over and over and over. I emailed them at the same time, one person would say they were received the next person would ask for all of them. The person after that would ask for 1 document. Almost a week and never got anywhere. If they didn't want to process the loan they should have said so. Wouldn't have wasted my time and energy.