If I could give ZERO stars I would If I could give zero stars I would. What is the point in being able to call for assistance for people that work there to be rude? If you don't like your job, find something else to do. They were extremely rude immediately upon answering the phone. The tone was like, 'why are you calling bothering me?' It's utterly disgusting that people like this exist. The guy rudely raised his voice several times. This is what "Customer Service" is these days. I will never use them again!

3+ weeks to withdraw $ I’ve been a user of Ironbeam and Firetip for more than 10 years. Recently I’ve had horrible delays with fund withdrawal and poor access to customer service (I’ve been waiting for thousands of dollars for more than 3 weeks, they blamed a bad address and then tried to charge me $35 for a new check) and decided to try TD Ameritrade. I don’t think I’ll ever look back.

Mike was extremely helpful and patient… Mike was extremely helpful and patient while guiding me through the use of the platform. If I could suggest improvements, it would be on drawing tools and indicators, especially fibonacci. Also, the ability to to click on the chart and set buy and sell and limit orders while setting stop loss and take profit all by "dragging" to desired price action.

I Traded with Ironbeam brokerage. I Traded with Ironbeam their customer service is amazing, however their commissions are a little high. They except both Canadians and Americans. Anytime I had a question, I received an answer within a day or immediately there after. If you want great customer service this is the place to go. I dealt with Mike who was simply amazing to deal with!! Ironbeam is a great broker, when it comes to customer service. There withdraws were also ver fast by wire and by cheque it was dependant on mailing services. Keith G.

Everyone I spoke with was very friendly… Everyone I spoke with was very friendly and helpful. My account was quickly setup and ready to go. Ironbeam has super competitive rates, great choices of platforms, and the best customer service. Mike M is the best!! Looking forward to trading with IB!!