Customer service I recently completed the second stage of my challenge, but I failed to fill out information on contract. I received a message back from Kelvin explaining how to correct the situation. I also had some follow up questions and Kelvin was quick to respond. It's nice to know someone is there to help guide you through the process

Customer Service was awesome Customer Service was awesome! Very responsive and provided me with the info i needed. Thanks Ameena!

Kevin was very diligent. Kevin was very diligent while assisting me with the process of signing the traders agreement. Excellent service from him.

SCAMMED SCAMMED! Trade locker app has major server issues. I had a few instances where out of nowhere TradeLocker (app like MT4) stops working, while my trades are still running. Accounts got breached multiple times because of this. Customer service team is incompetent and do not follow the same guidelines. Multiple team member told a different reason/story each time I would reach out. Long story short- DO NOT TRUST THEM! I can almost guarantee you will encounter this as well.

I passed stage 1&2 and still "failed" the challenge I passed stage 1 and stage 2 on a 10k challenge received my funded trader certificate, I was waiting for the login credentials but instead received an email stating that I had "over leveraged / gambled" on stage 1and stage 2. I was told I had to restart back to stage 1. I was confused as to why I wasn't told I was in violation of the policy before moving to stage 2 it was just a waste of time and effort. I asked the support team why didn't they tell me about the violation when it happened and they told me the team that evaluates risk reviews the account and the trades in the end if you pass every challenge. So in my opinion, they do this because you have very little chance to pass the 2 stages and even if you pass both of them they can still find a stupid reason to fail you. And I say a stupid reason because they say you can risk up to 5% of the account daily however according to the rules you are not allowed to risk that much or even 2.5% in a single trade.