Dora
GBgreat experience great experience, Phill is very smart and answers my questions very well. It's easy to figure out how to use it under his guidance.
elise nolan
GBTL;DR - bait and switch; sign up at your own risk. The team was friendly and responsive when I was initially setting up my account and they offered a free trial period. However, I've never been able to get my account information to sync properly and they are now unresponsive to my requests for assistance or cancellation. It's like they stopped caring as soon as they got my billing information.
Khanh nguyen
GBWhen I encountered difficulties setting… When I encountered difficulties setting up my accounts and felt overwhelmed by the amount of information required to navigate the platform, Playbook Company truly stepped up to provide exceptional customer support. The turning point was a meeting with their Customer Success Team, where Philip played a crucial role. Despite feeling like “nobody” in the grand scheme of things, Philip treated me with utmost respect and took the time to walk me through the entire platform. Within a 30-minute session, I gained a clear understanding and felt much more comfortable with the services provided. This level of personalized, attentive service exemplifies great customer service and sets Playbook Company apart in their field.
Jack Santangelo
GBAlmost There The app is still young and there are some kinks that need to be worked out. That being said they're on the right track. Once the product becomes a bit more mature it would be 5 stars. The team is great and very responsive. In a year or two this will be a fantastic product.
Emily Bilotti
GBFinancial coaching session I had a one hour financial coaching session with Phil from Playbook and it was SUPER helpful. I could ask all my “dumb” questions and he was very patient and helped me understand everything. I love how small and dedicated the Playbook team is while being legit and trustworthy. Great combo.