Top one trader is very understanding of… Top one trader is very understanding of problems and provides good customer service

Challenge Passed Passed my challenge account today! When I purchased the challenge account last month I had forgot to input the discount code and ended up paying full price but I notified Top One of my mistake and they reviewed the purchase and gave me the discount credit same day! Top One is the real deal! customer service is outstanding and they always go above and beyond for traders. I highly recommend for any trader out there. Now it's time to make some money!!

Amazing customer service Amazing customer service! I just a little issue with my account, and the customer service was absolutely amazing. I'm not sure if the other prop firms would have provided the same level of service. Appreciate it!

Unfair decision for false breach rule I had an account with Toponetrader and I followed the rules using their dashboard particularly to determine the Max Daily Loss level. Friday I received an email saying I breached that rule based on their calculation. I showed them their dashboard information that I never breached the Max Daily loss rule according to their dashboard, but they did not recognize it. So they closed my account. I felt that decision is unfair and I lost trust in them. Be aware of this lack of responsibility and do not rely on the information on their dashboard. I'm done with this firm and I don't think they will stay for long time by having such behavior.

Top One Trader the best prop firm I have been with different prop firms, and by far this Top One Trader is the best out there, Matt and Clay are really clear and transparent about things on the company, and the support team is just amazing. Definitely recommend 100% TOT