William came across as an ass. William was so demanding and did not seem interested in helping me as my wife is and has been in a nursing home for over 2 years, He told me my attorney was not knowledgeable and everything that has been done during the past years is not helpful or financially beneficial to me. I guess he is the expert and has no patience. I thought he was a professional jerk. He has no compassion. I was expecting an overview of how your process works. All I recieved was interrogation and criticism. I feel like I might as well give up and die. What is the point??

It is really good customer service It is really good customer service. The two associates I worked with Jennifer and Edith were very helpful. They explained what I needed to do and what would required of me in the future. They went the extra mile and helped with an issue at the very end. I would recommend them to my friends and family and if needed would use their services again.

I highly recommend working with… I highly recommend working with Eldercare Resource Planning when you need support to file for state or federal care of your loved one. They are professional, organized and very responsive. I could always rely upon my team to answer questions. They were patient with both me and the agencies they worked with, whom were very backlogged. Eldercare Resource planning navigated the process and brought the approval as we had hoped for. It was a relief for me as the process was confusing, filled with so much paperwork and emotional. I had faith from our first intake call that they would succeed with an approval.

Top Rate service by Mr. Shrodes at Eldercare Resource! I reached out at Eldercare Resource Planning for assistance with medicaid planning through the American Council on Aging. I received a prompt email and phone call to assess our needs and situation. The guidance then provided by Mr. Shrodes was exceptional, caring and incredibly helpful. I feel like I can relax now that I know what to do. I highly recommend them.

Salesmen overstated their experience… Salesmen overstated their experience for the State of Hawaii. After many conversations, we asked how many cases they handled in Hawaii; they worked less than 10. Not impressed and we lost confidence in the group.