Mark S
GBPleasant, Knowledgeable people Having the pleasant person who first answered the phone able to quickly pull up my account and redirect my call to my usual agent. Familiarity with the agent. Exchanging pleasantries, having the agent be able to tell me how the exchange rate has changed since my last transaction.
Judi
GBPrompt service Prompt service, easy website, and mostly reasonable rates.
customer
GBWe use Monex for once a month wire… We use Monex for once a month wire transfer and it has been a great pleasure working with any of the representatives to have this done smoothly.
ELENA SANTOS/SANTOS MFG CORP
GBCustomer service is amazing Customer service is amazing, the site is incredibly easy to use, and the rates are excellent; nothing but pleasant experiences working with them, particularly Patrick Harkey, who is always so helpful and responsive.
Lynn
GBAwesome!! I value the working relationship that I have with Shad Carpenter and the DC office more than I can say. The service is nothing short of outstanding. Quick response time, excellence & expertise in the services provided - and sometimes with little notice if I have to get funds around the world fast. Simply awesome!