Debbie Kasper Ms. Debbie Kasper is the paragon of a customer focused employees. She shattered all of my expectations for how someone should care for customers.

Shining Star Yesterday, Cory Cooper ‘hung in there’ while I tried multiple times to open an attached form via email or text IT WAS AN RMD FORM NEEDED FOR 2023 INCOME TAX REPORT. I think I failed to open the attachment due to not having a PC. I think Cory has the patience of Job. Today, I asked him to pls send attachment to H&RBlock computer. He did so immediately. We finally opened the form. Cory is a SHINNING STAR KEEPER employee! Best Stratta employee ever.

Customer Service Customer Service. More often than not it's typically a whole series of prompts and forced listening to company tutorials. Heather picked up the phone and assisted me with patience and ease. Very satisfied.

Outstanding Customer Service Ms. Mary was kind and patient. With her knowledge and expertise my issue was resolved quickly. She was a pleasure to work with. She is truly a professional. Thanks!

Strata cares for it's customers Ms. Elissa was very polite and extremely knowledgeable and helpful. She was also very efficient and timely. She was genuine and showed care.