Anthony Izu Nagba-kpalap
GBSO FAR, SO GOOD. THIS IS MY 2ND SEASON WITH FEDERAL DIRECT TAX SERVICES. AND FRANKLY SPEAKING,THIS WONDERFUL ORGANIZATION HAS HELPED ME ALL THE WAY. THEY ARE ALWAYS THERE TO HELP US SUCCEED.THERE IS NO TECHNICAL ISSUE YOU ENCOUNTER THAT CAN NOT BE RESOLVED BY THEM, WITH A SMILE. MY EXPERIENCE, TO THE BEST OF MY KNOWLEDGE, IS WONDERFUL. PLEASE DO KEEP IT UP.
Lynda Edwards
GBYour terrific staff Your terrific staff. Tine is terrific and so is Deric. I had a very complicated tax return that is not usually seen. Both of them logged in and helped me get it corrected and ready to file. No matter what my problem is all your staff are there to help me work through it every time. I will always be a Federal Direct Partner
Sonya Mejia
GBResolving issues Federal direct is a great company is always there for us and always quick to resolve are issues
Guido
GBServices is great but market… Services of FDTS is great but market competition is making Federal Direct Expensive. To be us profitable and be able to grow, prices as tax prepare must come down; otherwise, we will die. We lost almost 70% of our customer and all due to the price. If tax payer pay cash, we control the cost of preparing the taxes; however, if tax payer wants their fee to be pulled from their tax return, now our fee is split 50% with Federal plus $25 for banking; now it s already too expensive.
Kaye Ferry
GBTop Notch Support I have used Federal Direct for the last 15 Tax Years, and would highly recommend them. They offer top notch IT support, Tax support, and their customer service is the absolute best. Federal Direct employs extremely knowledgeable professionals that are willing and eager to help out in any situation.