Punished for something that wasn't my falt I have had insurance with Infinity for about 7 years never missed my 907.00 per month payment had two accidents that wernt even my falt and now they are dropping me as of August its pretty sad that they can take your money with a smile on their face but drop you in a blink of a eye...

Please do yourself a favor don't use… Please do yourself a favor don't buy infinity insurance at all. I have insurance I pay month to month and now they want me to pay the damages of an accident out of my pocket, not talking about my damages but from the other car so this is unbelievable . They said they can not pay and will not listen to reasons and I also ask I need to talk to another person and not jasmine bailey that will understand me better since English is not my firts language but neither do anything. I can assure this company is good as long as there is no problems but when the time to help the insurer comes they like to wash their hands. So we need to say a word so others will not suffer the same. I don't look this is fair so be aware.

Worst insurance company I have ever had Substandard service and coverage. They use junk parts for repairs. Impossible to cancel policy without being charged a ton of fees. Will not do a visual inspection for any claim and write the lowest possible estimate theu can. Using COVID to get out of doing real work like the rest of us. Worst insurance company I have ever had

This insurance is a scam This insurance is a scam, they won't answer the phone anymore, their adjuster tries to bully you, and you don't comply they stop answering. First on only time I talk to prince the adjuster and he was a mess saying he was going to get fired if I didn't release the car to them, what a joke for an employee but I guess that's their tactics. Lawsuit is coming up. Don't get this insurance.

I had a car accident on November 13 I had a car accident on November 13, 2020. Finally, after a month waiting for an answer Infinity insurance assigned an adjuster: Salomon Krenshaw, I have been calling him for 2 weeks, I have been leaving voice mails, but he never calls me back. Nobody in the claims department can’t help me, only the adjuster that never returns my calls. I know that my car is total loss, I need to find a solution. I need help, PLEASE.