American Dream Vacations

28840 Interstate 10 Frontage Rd, 78006, Boerne, United States
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2.10
Based on 20 Reviews

5

20.00%

4

5.00%

3

5.00%

2

5.00%

1

65.00%
About American Dream Vacations

RV, Motorhome, Travel Trailer Rentals Sales in Arkansas, Florida, Georgia, Illinois, Missouri, New Mexico, Oklahoma, and Texas!

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Dobbs, Robert
GB

I think the price could’ve been lower I think the price could’ve been lower, it wasn’t the camper we were expecting. Pictures are deceiving. The strictness on the times to pick up and drop off by, were understandable yet too strict. Next time we rent from there, we will look at them all beforehand and decide which one we want to rent, no more online site unseen renting.

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Traveler
GB

Don’t rent an rv from here!!! I was informed the rv I rented was broken down at 4:30 in the afternoon. I was supposed to pick it up at opening the next morning. I had to switch from a newer class a to a class c. The replacement had tv’s missing (only one remained that worked), outlets that didn’t work, and no rear running lights. We were pulled over by the police and forced to sleep on the side of the highway. I paid for roadside assistance and they said they could tow it the next morning. They were extremely unhelpful. The American Dream Vacation I rented from gave me a $70 discount on a $3,000 bill and were unapologetic. I will never rent an rv here again and will actively advise others not to do so as well.

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Meg
GB

Would not go anywhere else!! Great selection. Easy Check out. Easy Check In. Always answers phone if you have questions while on the road! Detailed itemized estimate and final cost report. All staff is very friendly and knowledgeable about the RV’s (even gave our kids popsicles while looking). Looking forward to our next vacation with American Dream Vacations.

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Faith Smith
GB

DONT RENT DONT RENT! Please use this as a warning! Horrible! Where do I even begin? If there was everything that could've gone wrong it did 16 hours away from home in the mountains in the middle of no where with my young children, husband and I. ***This was our BIGGEST ISSUE. Where you connect your water, it began to FLOOD the entire RV, I didn't have enough towels to clean the flooding. I wasn't sure what we were going to do. We must've called the person in charge 5 times a day and every time he guided us, with no solution. We were just so desperate for water in our RV. And when we used the little bit of water before we realized it was beginning to flood, underneath the sink had a leak also! Park ranger did everything he could to help us, because at first we didn't even realize it was flood. He had to knock on the RV to notify something was wrong with it. Smaller issues: 1. prices aren't accurate on website the optional charges on the website, after you pay the deposit they tell you it's actually mandatory. Which I was able to move forward from and we still rented a week. 2. The heater in the front of the RV doesn't work so be ready for it to fog up and you have no way of seeing out your windows, ANY OF THEM. 3. Nonetheless the side mirror that was broken it wasn't even useable. Which for a first time driving these massive things it can be scary. 4. Showers didn't work due to lack of water 5. Heater didn't work due to propane being empty. Happy New Year to us! Please people reading this, I HIGHLY recommend trying a different company that may work with you better after your experience and accommodate you more than a days worth of a rental, when you had issues the entire week, spending hours on attempting to clean and fix. I DO NOT RECOMMEND. Please please please, take my review as not someone just looking to write a poor review, but it was truly miserable, and they don't compensate worth making up for. And it's a shame because the people in there are soooo nice it was so difficult to be frustrated with them. But paying over $2,700 PLUS the $1500 damage fee. All you get compensated is $290???? Absolutely not. They will tell you they've corrected everything as they told me about a poor review they had and "corrected it."

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Jan Barcus
GB

Rented RV for 2016 Albuquerque Balloon… Rented RV for 2016 Albuquerque Balloon Fiesta. RV running when we did initial walk through. Once on Fiesta grounds we quickly discovered the batteries were dead. Running generator did not charge them. ADV technician replaced batteries with 2 12 volt batteries in series creating 24 volts of power and blew out power. We also discovered they had filled the black water tank with clean water causing the toilet to overflow. After all these problems and spending a night with now power ie no lights or heat ADV refused to give us a partial refund on the rental cost.

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