Edward Kierklo
GBCatch 22 shows lack of customer service After several years went to log on to the web portal of Securian. Found that I could NOT log on and there was no explicit reason. The web site refers you to the telephone contact where there is no person answering which in-turn refers you back to the web site. Bad customer experience and design. Resolved by chance by just randomly changing my password and using the same exact password as previously. As an IT systems person of 4 decades I can state that they have not sufficiently tested all scenarios and put the error burden on the user. Not an acceptable business practice.
Tsunami Daisy
GBSCAM comapany My husband and I have this company attached to all our loans, we have used them for YEARS. Now, when my husband is in an accident and off work for at least 4 months per the Dr.'s orders, this "insurance" company refuses to pay. What a waste of our money paying these crackpots for nothing.