My agent Taylor Boyd is an exceptional… My agent Taylor Boyd is an exceptional customer service representative. He made sure I understood everything he was doing. He took the time to answer my questions. He used empathy He thanked me for calling and made sure I was satisfied before ending the call

As a former employee As a former employee, it’s easy to say my review is biased, but it’s simply fact. Ive watched new leadership come in and systematically destroy this company. 0 empathy for employees. Just witnessed a massive layoff of employees and management with immediate termination of benefits and no recourse for questions or next steps. How can you trust a company to protect your assets when they care so little about protecting their own people. Current sales VP previously embezzled millions and is on the war path yet again. Some will say that’s just business, but I know criminals when I see them.

I paid for insurance I never received I have had three Eversurance agents working with me and only one of them every ever responded to emails or phone messages, although even she didn't resolve my problem. My plan was supposed to start on 1/1 but it was never activated. They had no problem taking my money, but my daughter and I have not had coverage for three weeks. Thank God I didn't have an accident because my family would have had to pay for it out of pocket.

I have been trying for days I have been trying for days, during their posted business hours, to reach an associate. I need to cancel our policy and I cannot get anyone to answer the phone, always a recording. Their customer service is horrible. They continue to take my money and won’t answer the phone! How am I supposed to cancel this?

I came across this site and called for… I came across this site and called for quotes. The first representative was friendly and helpful until I said I wasn't ready to purchase. Then I started getting tons of calls. It was only then that I realized that eversurance is actually everquote, a known insurance telemarketing company. I find this to be deceptive and I am now trying to get off their list.