
JORGE CONTRERAS
GBReviewers take it personally and almost… Reviewers take it personally and almost act like you're asking them for a favor. They're too busy to take calls or even pick up their phone, terrible on communication! They bad mouth eachother within the company and don't get you any results.... stay away from this company!!

HomeEverything
GBAvoid get a policy with Bamboo Avoid get a policy with Bamboo. In my experience, they will do anything to avoid coverage and you will have to fight them tooth and nail. So get ready with your lawyer from the get go. File a complaint with the DOI as soon as they miss the 1st 15-30 day period and consult with a public adjuster. Otherwise they will do anything to deny you coverage afforded in your policy

Dennis B
GBConfirm Coverage First? I contacted your company regarding homeowners insurance early December with my given address and zip code. Your agent Raul contacted and confirmed you would cover my home. We started the process and he even got it approved through the under writers. He called me to confirm the process for coverage was ready and he sent me the docusign paperwork to my email for insurance confirmation. Once again I confirmed with him that this was full fire coverage for my home and he confirmed with me it was. I was incredibly thrilled to hear this considering it’s almost impossible to find home owners insurance in the California urban interface anymore. Upon sending me the contract he called me a couple minutes after to tell me he looked at the map and said my address fell under an area you did not cover so just disregard the email!!! How do you lead someone on to believe they are covered for this long of a time even after being asked multiple times that it is not an error? This should be something done on day one of request. I lost multiple weeks of trying to shop for a different carrier with the belief that you would be covering my property. This is completely unprofessional and shows a complete lack of knowledge of the job. Then to top it all off he had the nerve to ask if I would still be interested in a quote from him for DIC still! Why would I trust this guy to handle anything for me at this point? I am absolutely disgusted with the way this was handled by your employee and I hope it’s not a representation of how you do things there.

Larry Why
GBWhat homeeverything said plus more I went through policygenius looking for a California homeowners insurance policy because AAA is a garbage insurance company. Oh my god speaking of garbage insurance companies: Bamboo - make sure you read homeeverything's review about how they don't want to pay legit claims. Before they issue coverage, they string you along. make you jump through hoops. take a bunch of pictures. they also said I could get a home inspection without any guarantee that they would write a policy. Now why would I pay $450 for a professional home inspection only to have some crappy insurance company say sorry. Avoid this scammer Chinese insurance company at all cost. Forget about 15 pictures of the interior of my house and they want more pictures they're just collecting information on American citizens. Hey cheap insurance company why don't you send just an inspector out and have him look at the house instead of make me do all the work?

Syed Khalid
GBQuick and easy process- gave us… Quick and easy process- gave us different options based on my insurance budget. The agent was great and was able to help me with a policy.