Company has returned my money I am Anthony and I had posted a complaint in December of 2023. CoverWhale, the agent and the funding company have returned my money and I am happy with result.

Owner Well didn't really get to use it very long due to my truck got stolen

Horrible service this is criminal and I… Horrible service this is criminal and I would be filing lawsuit against these people I paid for insurance 3weeks ago I called the fmcsa every other day after the first week passed and my authority still haven’t become active so I reached out to cover whale bypass my agent and they give me all types of different excuses which I calmly at the time produced all the information they requested still two weeks later no insurance fmcsa telling me the same thing now three weeks later same thing when I say I’m go get a lawyer on this they state go right ahead we only have to say it’s a glitch in the system and hung up on me stating that the underwriter denied my insurance cause of hazmat which clearly with the fmcsa this been changed over 1month and 2weeks ago long before I reached out for this insurance they blamed everything on agent I think cover whale insurance company need to be investigated by the fmcsa and I will be contacting a lawyer as soon as possible cause of several reasons

Owner I like that your company is more efficient and professional in dealing with my company. I like your prompt communication.

One of the worst and disgusting… One of the worst and disgusting insurance company I have ever seen in my 17 years trucking carrier and this companies agent are worse than this company. They are so disgusting they don’t even help you, I canceled this insurance and try to get my refund back from last 3 months and they are not answering my phone calls, they’re not giving me my refund. I have no idea what else I should do to reach out these peoples and this company’s agents. I strongly recommended trucking companies out there do not use this company because this company only wants a business from you and once the business is done they don’t give a damn to you because they are only interested on their percentage they are making and the money they are making when you signing up with them but you guys have no idea what are you gonna deal in the future after signing up this insurance company so stay away from this company and the agents specially, sitting in Fort Worth, TX American Fleet agency they are the one of the disgusting agency I have ever met, they never ever help me for anything. All they help me is just when I sign up and they are making a money and that’s it, the day I cancel the insurance they told me we cannot help you, you have to deal with your refund.