Legit or a SCAM???? Their website doesn’t allow one to view their policy at all. Not the Policy Number, Insurance Card or Policy. It’s very difficult to get ahold of anyone to answer any questions. I needed to add another family member to my policy that resides with me and was told I couldn’t even though it’s a state law. The document signer fails to go through so it’s resent multiple times and after not registering a signature I was told it was okay that it wasn’t signed. I asked if I was in an accident and it wasn’t signed would I be covered and was told yes. My friend that I referred to Buckleup was in an accident and it took over a month for her vehicle to even be towed from the wrecker yard to the mechanic and NO ONE would return either hers or my calls or emails. When they finally did the woman lied and the wrecker yard owner stuck up for us because he knew we called everyday and he even called on her behalf. I have experienced nothing “professional” from this company and I’m wondering if it’s a legit company or a scam.

I have a great experience with this… I have a great experience with this company..it has been very intriguing. Thanks for the kindness and support.

I don't appreciate being charged an… I don't appreciate being charged an extra $10, on the day of my payment being due. First, I thought that I had setup autodraft, but much to my surprise, I guess that isn't possible. I received a email a couple of days earlier, but I didn't get to that email 2 days later, and when I tried to make payment, it was denied, due to the "make Payment" had expired, as it is only good for 24hrs. So then I had to email back & forth with Support, which makes it very inconvenient. Keep in mind this was the due date.

It took SIX MONTHS to resolve my… It took SIX MONTHS to resolve my accident claim; my rates were raised, of course, but I did not get a check to cover repairs for SIX MONTHS! No help; no response to call and/or emails; no itemized estimate of repairs needed. I had to NAG and try multiple avenues of contact via multiple accounts MANY times just to get what I DID get!! This is a joke!

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