Luis Tapia
GBKat was very professional and helped me… Kat was very professional and helped me solve a dispute I had. The process to complete was easy and quick.
Heather Corey
GBA++ experience A++ experience. No automated menu, got to speak to an actual human being (Laura!) within 3 rings. She answered all my questions, and I had everything I needed within that 5 minute call. Very impressed! Thanks for a great experience.
Gisele Plunkett
GBWorst grooming experience ever ON December 29, 2023, I took my Yorkie Terrier to be groomed. This is the 3rd time each time my puppy come back not looking like my puppy. She very soft and fluffy although she was quite matted I expected them as professionals to try to save as much of her fur as possible, each time she came back with hardly any fur at all. I dont even know that she's my puppy. I give instructions before they take her back and they never follow through. This time was the last straw my puppy is now very sad she's shivering and is not her self. Also each time they charge me at least $30.00 more than the last time. I will NEVER TAKE MY PUPPIES TO THEM FOR GROOMING EVER AGAIN. I wish that I could show you before and after Pictures. I will be going in today to speak to the manager and request a partical refund.
Megan Taylor
GBAngela is the best Angela was absolutely amazing. She deserves a raise. She identified a plan that would work perfectly for my dog. She answered every question with a positive and precise response. I have dealt with many customer service representatives and very few compare to her. This experience was one of the best that I have had through a phone call. Thank you so much, Angela.
Midnight
GBI called pet partnered and Alicia… I called pet partnered and Alicia called me back. I had an usual problem it turns out. She guided me through the process to resolve my issue. Alicia was extremely polite and knowledgeable. Rare thing today it seems. Thank you.