DeAundre
GBQuick, Easy, and Friendly Animalia provides quick, easy, and friendly service when it comes to submitting claims for our four-legged members of the family! We received an email back from the claims department within hours of submitting invoices. When there were questions about the invoices, someone reached out immediately to get everything resolved. I highly recommend animalia for any pet owner because pet insurance provides peace of mind for the unexpected
Zoe
GBFiling a claim was quick and easy Filing a claim was quick and easy. I heard back from them within a few days. My claim information was provided via email and was easy to understand. My only complaint is that the person who called me after my claim was returned was more interested in getting my review than answering questions. I understand they were not an adjuster so I don't hold it against them, but it would have been nice to speak with someone who could have provided more thoughtful insight.
Tessa
GBEvery time I have a claim they're very… Every time I have a claim they're very quick about processing it and explaining the reasons for the process. If I have questions they check into my questions and answer them very quickly. My dog has been in a lot of pain since she was born and they're very kind about the process we're having to go through.
customer
GBHaven’t filed a claim yet The sign up was easy and the policy terms are good. I haven’t filed a claim yet so I can’t speak on that part. I guess that’s the most important part really. I’d update my comments once I need to go thru a claim.
Natali
ILI’m very pleased with my experience… I’m very pleased with my experience with Animalia. I wouldn’t want Lola to be insured by any other company. If she ever has an emergency I know Animalia has my back.