Customers service representative I still remembered the first time when I went to hospital in the US, I was so anxious as it was difficult to communicate due to language barriers. I called the Student Medicover, and one of the representatives was really helpful, she also speaks mandarin and she assist me for the entire process.

I've been using Student Medicover for a… I've been using Student Medicover for a long time. Really good experience. 24 hours service is really helpful!

Best Customer Service Ever I got in trouble with claiming my bill because of my university pharmacy’ fault. Thanks for their customer service Kevin’s help I got my money back after two months. She is very patient and professional. Whenever I had questions she always answered on time without her help I can’t give my money back. Highly recommend Student Medicover! It helps me save lots of money!

so nice At the beginning, i can't find the right way to download conformation letter. Through consult with customer service group over and over again, I download it successfully. They are very patient!!! They are so so nice!!!

A perfect insurance at a very good price I have been using Student Medicover insurance for four years, and the price of the insurance is very good compared to the price of the insurance provided by the school, and the service is very good; there is a professional after-sales manager to assist customers in submitting claims. For example, recently, because of the need for braces, the consultation manager provided several options of insurance for the customer to choose from so as to choose the most suitable insurance for the customer's needs. Like, recently, because of the need for braces, the consultation manager provided multiple options for the client to choose from so that the client could choose the most suitable insurance.