Le T Dang
GBInsurance (complication) made easy Holly Burton was great and helpful. I was at lost with all the insurance matters. She quickly jumped into action and helped to expedite all my requests.
Alan Van Leuven
GBTammye is very helpful in navigating… Tammye is very helpful in navigating this novice (me) through. It's great to have a live person on the other end...
Jason Dexter
GBSuper buggy website Super buggy website, still unable to complete my quote. Update 2/12/24: My account manager did reach out to me and is attempting to get the issue resolved. This appears to be a technical issue with my account data, as others (even a close friend) was able to successfully update their company info for a quote.
Steven
GBCustomer service It seems very difficult to work thru questions or concerns. We end up with 10-15 emails that could easily be taken care of in a few minutes with a call. Its difficult to get anyone to answer questions. There is MUCH needed improvement in customer service and relations.
C Combs
GBThe renewal process on 2 policies could… The renewal process on 2 policies could have been better.