josephine wallace
GBAwesome job Awesome job , very professional people that is at your company. Very thoughtful, very caring about your customers. Only thing that matters is that your customers need to know is that you ship your parts to the dealership or person that you are using.
Ann
GBRest suspension My rear suspension needed to be repaired and I was told that it wasn’t covered because of rust. Of course there is going to tidy in the undercarriage because of road salt in the northeast. I feel that the company misrepresents itself and is fraudulent. I cancelled my contract and would never recommend them to anyone
Ruth J
GBOn May 1st I spoke to Veronica and she… On May 1st I spoke to Veronica and she was very helpful and informative. She was much more helpful than the Auto Shops I have been speaking to. She calmly explained the process. Thank you Veronica
Janice
GBYour agent was very pleasant but this… Your agent was very pleasant but this is only my second claim with car shield and I have had issues both times. Now I understand why you have so many complaints filed against you with the BBB. How can you approve a claim than tell me that in addition to my $100 deductible I will need to pay an additional $275. The claim isn’t really approved if I have to pay an estimated 40%-45% of the total repair cost. It kind of defeats the purpose of me having a car Sheild contract. I understand why this company is banned from doing business in some states.
Carlos N.
GBCarShield provided excellent customer… CarShield provided excellent customer service. Furthermore, the process was easy, quick, and worry free. One improvement that I would suggest is that the representative or adjuster maintain effective communication with the policy holder. Overall I'm glad that I chose CarShield.