Steven Riffle
GBI have not had to use the service yet I have not had to use the service yet . A bit concerned that I have been paying for it for over a year . And unless I am confused looks like I have to start all over again ,waiting period and all . Did not know it was not a contentious service once you enrolled initially as long as payments were made .
Ted S.
GBThe customer service rep was very… The customer service rep was very helpful, pleasant and respectful. She thoroughly explained things and completely answered all my concerns.
Broderick Fulbright
GBI have been without a vehicle for 15… I have been without a vehicle for 15 days due to carshield dropping the ball on my claim. They had all information on a Monday said they didn't get it until Thursday when they clear texted me Tuesday morning all was received. They didn't set up inspection until Thursday. The inspector arrives 5 days later 3 businessdays as they clearly stated 1-2 business days. I'm on 7 days of a rental vehicle and now placed at the back of the line to be fixed, finally goes in 11 days later carshield said not their fault. Now on day 15 refuses to compensate for their dropping of ball.
Charles Caple
GBExcellent work they investigate the works to make sure it’s done right Thank you again Car Shield I have a major car problem with my cam shaft that Car Shield help me though it they took care of everything Thank you 🙏🏽
Darrell Jackson
GBThe representative was outstanding The representative was outstanding, he didn’t waste time. Approved the work with the dealer very quickly. Got my truck back the same day.