Rating platform is great Rating platform is great! Issuance is also an easy process. Pricing and tailored coverages are spot on. The renewal process is a bit confusing as far as who gets what (agent & insured) re: policy & renewal billing. I've gotten feedback from insured's that they don't like having to do the inspections but compared to the amount of policies we've issued I would say it's less than 10%.

The best part of Honeycomb is the… The best part of Honeycomb is the pricing, which is highly competitive: just over half what other insurance firms bid. Second is the claims process which was swift and very professional and responsive. The only downside in our experience is underwriting, which was easy at first, but the specific details of our condo building were at variance with the generic form used to bind our policy. It wasn't clear during that part of the process how our 3 car garage detached from our building would get coverage, and a couple other details took multiple revisions and added binders. It still isn't perfectly accurate to match our buildings but on the renewal process we'll get those.ironed out I'm sure.

Jorge Ortiz was super helpful with our… Jorge Ortiz was super helpful with our HOA coverage. He was fast, responsive, and eager to communicate with anybody on the board. It isn't easy to obtain insurance in California. I am glad Honeycomb could help; their responsiveness is impressive—quote and bound in less than 24 hours.

Platform and staff is great Platform and staff is great. Coverages are easy to add etc. Inspections need to be figured out. Its sometimes not easy for a property manager to get inside access to a unit. Perhaps give an option to skip certain steps and go back with the data saved. Additionally the time clock should not start for payment, signatures and inspections immediately after binding. It should start at the time of the effective date. In some cases the payment is required before the policy is even active.

Honeycomb has been a welcomed partner… Honeycomb has been a welcomed partner during these unusually tough times in the CA property market. Their quote system is straight-forward and user-friendly. Where almost all carriers are requiring paper applications and quotes to be hand-rated by underwriters, Honeycomb is one of the few carriers that still offers an online rating & issue system. Two stand-out employees that I'd like to spotlight - KeiShaun Sinclair and Michael Riva. They are both extremely helpful and respond very quickly. I'm always happy to see KeiShaun's name signed on a customer service email because I know the job will get done ASAP.