Tom Trezise
GBHeather Crowell- Great Customer Representative I very rarely do this but Heather was great! She did an excellent job handling my requests. Also I'm normally a grumpy old guy but Heather had me laughing and smiling which makes my family happy, too. Thanks for having Heather as part of the NSSI team!
Jesus
GBSimple and easy and linked to my… Simple and easy and linked to my progressive app. All in one:)
Mark Brilling
GBTerrible company Terrible company, a pain to deal with and they don’t pay what things are worth (Pun?). They didn’t give me trade in value for my damaged IPHONE, approximately 600, they found refurbished phones at Walmart for 349 and that’s all they paid. Who refurbished that thing ? I paid approximately $900 for my phone and replaced it with an approximate $1100 IPhone 15 !! All from Apple
Michele R
GBGreat Customer Service! I have purchased a NSSI policy for my daughter each school year for the last 4 years. She never had a claim until now (last quarter of her Senior Year). Her bicycle was stolen overnight at Stanford University. It was locked up in a 2nd floor walkway. The customer service has been remarkable. First, a live person from the Worth Ave Group answered the phone, and walked me through the claim process (very easy). My daughter was very organized and had a copy of the receipt from when she purchased her bike last year, and she had the business card of the police officer who took the report, which helped facilitate the process, but I was surprised to get an email this morning, 24 hours after the theft, letting us know our claim was approved and a check would be forthcoming in the mail in about a week! It was upsetting to have the bike stolen, but the simple claim process with the Worth Group helped to reduce the stress tremendously. Thank you!!!
Janie
GBEase of use always -