Carol Doerr
GBThe Claims procedures and department Elephant Insurance needs work on the claims department. They do not answer their phone. The claims specialist does not explain ALL procedures. They leave policy holders completely confused and irritated!
Kea Samuels
GBThe reps really do care!… The reps really do care and will bend over backwards to get you a great rate! My car was damaged in a hail storm, I thought my insurance would go up... When I renewed it actually went down🤑😁
Gail Saunders
GBAnytime that I need to speak to a live… Anytime that I need to speak to a live agent. I’m always connected to a nice, helpful, and kind Elephant employee!
JB
GBWhen first joing elephant I explained… When first joing elephant I explained or expressed that I was starting out monthly service because I would only be with the company for the next 30 days. I'm wrote to confirm the termination of my insurance policy, which was supposed to start effect on 4/31/24 but was charged for an additional month
Kenneth Stone
GBI'm in the middle WC claim I'm in a WC, insurance claim assaulted on the job. Elephant gave until Friday 3rd of May to make payments. I received a cancellation notice for the 30th April I spoke with a representative.