Best service provider and excellent manners I can only review Mapula Khakhathiba for the best service she provided for me. She took her time to allocate my refund money which was not appearing on my One plan card. As for the calling itself, I pray that this system could be made better. Moreover when a person had an accident or should go see Doctor immediately. One has to hold the line for a very long time Zukiswalynette

Excellent Service Good day, On the 17 April, I contacted Oneplan Insurance for assistance with a refund. I was so fortunate to have Tsepang.m assist me. I kept uploading my POP on the APP but, I kept receiving a response-unable to process. She advised the requirement and also sent me a TEST email so that I just needed to provide the POP onto that email and the issue was rectified. We need more people like Tsepang who go the extra mile in service delivery.

I had multiple questions and Mapula… I had multiple questions and Mapula Khakhathiba were friendly and very helpful and patience. All my questions were answered and explained and changes were adjusted and completed. Thank you very much Mapula.

She helped me understand my contract… She helped me understand my contract and did a follow up about my issue

Was helped by Mapula Khakhathiba. -