Lorraine R
GBHanover handled our claim quickly and… Hanover handled our claim quickly and efficiently when our basement flooded, did not try to cut corners or raise our rates, and made the whole process as smooth as possible. We are happy to continue using them for the foreseeable future.
Janet Baskowski
GBThis insurance company is by far the… worst . This insurance company is by far the worst ever . They refused to renew my policy due to filing two claims . One for a tiny back window in a Ford Focus , 1/2 year later for a front end collision due to avoiding debris on a high way at night . No damage was done to any other vehicles . Then to boot they had listed a third claim that was not even mine for a collision of $39,997 for speed related damage that they admitted was put on my record by mistake . I argued with two reps and the underwriter and they said I had the boot . Disgraceful !!! Never heard or had anything like this happen ever before .
Maria Wade
GBThe best experience I ever had in 38 years of driving is the last 7 years with THE BEST IN THE INDUSTRY ! The best experience I ever had in my life with an insurance company is Hanover Insurance. It’s been almost 7 years I have been with Hanover Insurance. Although I know I can get cheaper but can I get BETTER? And the ANSWER is NO what Hanover offers no other insurance company can Match without cutting corners. The only Car Insurance Company I trust is HANOVER Insurance Group. (Citizens)
Alice
GBI am dismayed that my mortgage company… I am dismayed that my mortgage company was aware of my home insurance price before i was. The price increase was significant.
WAYNE DUBAY
GBThis was the 1st time that I have… This was the 1st time that I have filled a claim against my policy,& was totally impressed how my agent Ashley Garcia made it so easy to file the claim & get my vehicle repaired . Her experience & knowledge was remarkable in the respect of passing on all of the important information to me that I needed to do on my end to get the job done.