GERALD SORRELL
GBEfficient processing of the insurance quote and policy delivery… The insurance quote and policy delivery were well handled. The docusign is also a streamlined way of completing the process.
Bernard R. Estes
GBWhen ever I call with a question a “… When ever I call with a question a “ Real Person “ answers and has an answer for me almost immediately. Great customer service ! 👍
Customer
GBThey are very knowledgeable They are very knowledgeable about what coverages they provide. It’s a little disappointing that we were canceled after 12+ years without an incident because of the type of our aircraft (DHC-2). We have several aircraft still insured through Avemco. Based on our experience with them I feel confident that if we had a claim it would be handled very well which is an important consideration.
customer
GBRenewal Renewal, no problem. Rate increases 25% in 2 years, a problem. But they were willing to say it was 'industry standard'. And they offered no discussion if I chose liability only without hull saying a lot of folks were doing that. Renewed for another year.
customer
GBThe company website has limited utility. … The company website has extremely limited utility for the customer. There is no excuse for being unable to sign into my individual account and pay my bill or update my hours. Wasting my time by having to fill out forms and enter information you already have just to renew my policy each year is very annoying.