On line chat and telephone contact was great Both Nicole (on line chat) and Felicia (telephone agent) answered all my questions and there was no pressure, or even a hint of it, to purchase right now.

Travel insurance for cruise to Iceland. I never have taken out travel insurance… I never have taken out travel insurance so was not knowledgeable of the process. Amanda provided all the information in a clear, concise manner which I was able to comprehend . She made the process easy and it was truly a pleasure to deal with her. Customer service as it should be and I truly appreciated her expertise. Would definitely recommend Cruise 101 to anyone traveling and if they are as lucky as I was, they will talk to Amanda. Thank you for the pleasant experience.

Response time was almost immediate (and… Response time was almost immediate (and much appreciated). We changed the original destination and there were no issues getting an updated quote. Maranda M, Roy F and finally Denise who I spoke with to finalize the order were all extremely helpful.

Felicia did a superb job of explaining… Felicia did a superb job of explaining the AIG travel policy to me and answering all of my questions. I immediately knew I was working with a first class company after talking to her and I purchased the policy right then without hesitation.

Sylvia was excellent Sylvia was excellent. Very helpful and patient. She answered all of my questions.