
Andre T
GBSo disappointed and unprofessional… So disappointed and unprofessional company After few years working on my settlement they could not solve it and they increased my payment amount. They blocked all my payment I payed this years and still I have to answer to my credit companies phone call about late payment. Even when I asked to cancel my settle they want to charge me about $1000 for nothing they did.

jim caldwell
GBI had a similar experience to others in… I had a similar experience to others in receiving a PINK letter and copy implying they are a debt collector and warning in highlighted letters about "failure to call." They list a plethora of credit cards at the top of the page hoping to cover all possibilities (I have never had most of those cards). My guess is that they send this out in hopes of intimidating the recipient, and subsequently extorting payments from them regardless if there is a valid debt. If you receive one of these letters, you should complain about it to the consumerfinance.gov.

James Schaffrath
GBI am very unhappy I am very unhappy. UDC only accomplished what I could have done on my own; settled with the creditor. I was promised credit report correction for my $2300. The creditor has chosen to keep the charge off as part of the record until it would fall off anyway. I was promised by UDC copies of letters from the creditor promising correction and they were never sent. UDC is a scam.

Caleb Mungwari
GBPoor customer service I started the process some 3 months ago but I have not been given any feedback on progress made so far.I have sent out emails but with no response. They collected upfront instalments for ,2 month and I don't know where the money is sitting right now because I can't log into my account.An update would help and just keeping clients in the loop until the final process is completed.

PATRICIA
GBBAD CHOICE!!!! BAD CHOICE!!!! I SHOULD NEVER HAVE TRUST THIS ORGANIZATION. MY LOAN WAS PAID OFF IN FEBRUARY 2018, BUT THEY CONTINUED TO DEDUCT SERVICE CHARGES FROM THE $100. OVERAGE AND REFUNDED ME LESS THAN $50. I HAVE REPEATEDLY MADE REQUESTS FOR FINAL PAPERWORK TO SHOW THAT THIS ACCOUNT IS PAID IN FULL. AS OF THIS DATE (06-14-25018) I AM STILL WAITING ON THE PAPERWORK AND THE REMAINING PORTION OF MONIES DUE ME. VERY UPSET CUSTOMER?