HORRIBLE They did NOTHING but rip me… HORRIBLE They did NOTHING but rip me off. I was giving them over $700/month and I called and requested to defer a payment (my June payment) I was told no problem they will not take the money from my checking account. So I went ahead and scheduled some payments. Lo and behold out came my $700 payment. I immediately contacted customer service and was basically told “ oops we made a mistake” do I asked to have the money refunded and o was told the money hadn’t processed/cleared on their end yet so I waited and called a couple days later and it still hadn’t cleaned, I called the next day and it cleared so they were going to put the request in to refund my money. I had to approve this on s recording, which I did and I was told it will talk up to 72 hours for this request to be reviewed. Then up to 5 days for the refund to get processed, the following week I called again to check on the status and was told that the person did not get my authorization correctly and it had to be redone and started over from day one. Which we did (the recording was done the exact same way). Now I had to wait another 72 hours snd 5 days. I requested to speak to a manager but was told none was available. We are now going into week 3. Finally. I decided to cancel the program which I did on the 14th and this time s manager was available. So I still haven’t gotten my moneys and he is going yo put in a request. He said I should have it next week. Well, today I’d next week and I called and was told it is still pending and I should have it by next Monday, which is the 26th. This is totally unacceptable snd unprofessional. I would discourage everybody to stay away from this group.

The process was not clearly laid out The process was not clearly laid out. What was stated on the phone call and what was "spelled out" a year after they had taken a very large sum from our account. When we were told their first attempt was unsuccessful, the second one goes much quicker. After viewing our portal we were informed there was less than a thousand dollars in our account. When we asked where all our funds went, it was then, a whole year later, we were informed"we take out our fees first". We were never informed as to how much that fee would be and when it was withdrawn, yeah, shame on us. I think we call that trust, now we feel as we were had. Our hard earned funds were depleted. We received an email to call a number for assistance, because they were busy helping others and had heavy call volume. Funny it was the same number we were told to use to get help from them. If you can work it out yourself try it, we probably could have done much better

Garbage Garbage! I wasted my money! I knew this wasn’t right for me when I noticed they insisted you put more money in account so settlements could be reached faster! I was having $720 a month taking from my account! And your telling me to “ADD” more money!!! I used them for almost 4 months and when I canceled all I’m getting back us $320!! I flushed good money down the toilet instead of negotiating my debts for free! GOOD RIDDANCE! I Don’t believe the positive reviews on website.

I feel scammed The only good thing that happened is after filing a claim with BBB they decided to refund my money but I still lost 400.00 for nothing. Long story short the guy came to have you signed the paperworks will not show you the list of what will be taken from your monthly. You think I will sit there infront of that guy all day reading a book of papers before I sign them? No one will explain to you how much will be deducted and goes towards your funds coz if they will, no one will be interested anymore. They wanna get paid before they provide the service. Even the 400 I lost is still unexcusable as i should not pay an app to collect my monthly. Everything is ridiculous in this program.Then what's funny is they ask you to apply for a loan with their bank so you can get a settlement faster but you will pay the interest. That is when I decided this is enough BS. I will deal with it myself at least i have 100% of my money and not getting ripped off by this law firm. In 8 months I paid them 2500 and only 400 is in my funds. Everything went to them. So I don't recommend this program at all.

I am beyond annoyed with this whole… I am beyond annoyed with this whole system. Approximately 36 months at a certain $$$ amount was what I was told. They would handle all accounts. I have increased my monthly and now am told that it will take more than 57 months at that increased amount. I have been taken to court twice now. They first time they "worked their magic" - which was I could pay the full cost over two years (the full cost being the original debt plus all of the monthly late fees incurred after Hallock took over) or pay a reduced some around 2k (which I didn't have and was only about a 10% reduction over the original cost). The second summons just came and I expect a third at some point because they just let the larger debts "sit until the end". I have paid over $5700 so far and only had about $1500 settled and the rest have been sucked up by their administrative fees. Add to that, the original attorney assigned to me has been absolutely impossible to reach. I will finish this out because I have paid all the main fees by now and don't have the means to deal with lawsuits on my own, but this was easily the worst financial decision of my life.