Been waiting a week for them to handle… Been waiting a week for them to handle a basic customer service request. Tried multiple follow-ups. Switched after BlockFi CC blew up and was referred. Card supposedly on its way but communication has been poor. Not a good start and just may keep looking.

I had my federal tax refund sent to the… I had my federal tax refund sent to the card and I can't activate my card, after the deposit was sent they restricted my account access and now I can't seem to get in contact with anyone going on two weeks since I sent in all the identifying documents and then some and still no response and I have no access to my tax refund. Worst thing I ever did. It cost me my place of living and job I am so screwed from this company.

Scary bad Cybersecurity Looked through their code base. Their security protocols are terrible. Don't know if I could come up with a worse architecture design to buy/store/trust as my bitcoin holders

Too many fees. Do not use. There are better alternatives. If I get a debit card I don't want to be penalized for not using it or have to pay for an activation. I'll just stick to my free Coinbase, Nexo, or crypto.com card (also higher rewards than Fold just Fyi)