
Zigz
GBReally suspicious…and AWFUL service experience I applied for Milli’s savings account, and like so many others on this list, received a denial because I “didn’t meet requirements.” I had an extensive online chat exchange with an agent and the agent’s manager only to be repeatedly told they would not tell me the basis for the denial, and were not required to do so. For context, I have excellent credit, been in my home for more than 5 years, been employed with the same employer for decades. I’ve never been denied a financial application before, let alone a savings account. I am going to report my experience to the Consumer Financial Protection Bureau, and recommend that the others on this review space to the same. They won’t improve unless given incentive to do so. You can do it at consumerfinancedotgov

Chris
GBWarning!!! Warning!!! Once I provided them with my sensitive personal information my request was denied because it did not meet my bank’s requirements. These requirements include but are not limited to identity validation. What? In response to my email Milli wrote : Hi there 👋 Thank you for reaching out! For the security of our bank, and to maintain fairness to all our customers, we cannot tell you exactly why you were denied. Unfortunately, this decision is final and cannot be appealed. Thank you for understanding, and for your interest in Milli. That is called Identity theft!

Matt
GBTons of login issues Tons of login issues. Then declined without reason. Says they will re-evaluate applications manually upon request but they deny to do that when you contact them. They also provide no information. Very weary of this company and would advise you don't provide them your personal data.

Jon
GBBad experience right from the start I opened an account with Milli Bank for their HYIR. I linked 2 accounts using their Plaid access. Last week, I got a notification that my account had been restricted and requested statements from my linked accounts. I sent this documentation out the same day and I have not heard back nor have my emails and phone calls responded to. Basically, the funds I transfered is frozen with no help

PtoF
GBCan't Access Your Own Money Just like everyone else, had my account restricted with absolutely zero communication, timeline, or anything. Exactly what use is a bank that does not allow you to access your own funds? Horrible customer service, subpar app - not at all worth the interest rate. Now they say they're subjecting transfers up to a 10 business day hold in general (if they don't just restrict your account entirely) which is frankly ridiculous in today's day and age. But no, they get to hold my money for 30 days, use it for whatever purpose they want against my will. A fraud investigation should not take more than a few days, and should be clearly communicated constantly. This is not that - it's clear they're understaffed and running a terrible operation. Save yourself the pain of having your money taken away from you - never use any FNBO product.