Coinbase

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1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About Coinbase

Coinbase is the easiest and most trusted place to buy and sell cryptocurrency.

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Nik
GB

Terrible service I’ve been using Coinbase for 2 years. Woke up today to a message that my account has been suspended without providing any reason. When I tried to withdraw my remaining funds to my bank it would say “can’t withdraw due to connection issues” after talking to their customer support for about an hour I received zero help, the customer support clearly didn’t have any idea of what they are doing. All I got was “you’ll be contacted by email asap” I would highly recommend checking out other platforms.

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archy wilson
GB

Terrible customer services Terrible customer services I mean really really bad customer services. Website is also lagging and the graph and account summary graph is so behind in timing its a joke.

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Nko
LT

Terrible Coinbase is having liquidity issues and is trying to prevent you from cashing out, when trying to cash out for me the app just got stuck when loading. Support is horrible, they are just ignoring you or telling you to update the app, only way i cashed out is by sending crypto to another wallet.

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ysr_ismhotmail.com
NL

Caution Don’t invest a penny in this app! It will eventually take small amounts of money from you and you only have the option to chat via text and nothing will get returned or explained. You will just grow highly frustrated and eventually leave without getting any of your money back and call it a loss because of lack of customer service . You have been warned

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Alexander Khiznichenko
GB

Stay away!! They will steal your money!! Terrible service!!! My account has been restricted from May of last year!! All the documents were submitted, all questions answered - nothing changes.. Call their customer service a dozen of times, but it is useless. All they do is email the KYC team asking to review the submitted paperwork. Totally a joke!! Filed a complaint with their complaint department several times( they can review it up to 90 days!), received an answer that the KYC team is still waiting for me to submit the paperwork!! I called Support, sked which paperwork I still need to submit - they responded that all necessary paperwork was submitted already and that the KYC team just needs to review it. 🤷‍♂️ Recently begin to receive generic emails from KYC team requesting to confirm my account and providing with the FAQ links to the general info. The last link they send me with the request to provide the info was broken! I replied to the email with explanation and screenshots- no response. Called the customer service- no results . And there is NO Time-limits for them to review your KYC info.Mine has been in “a manual review “ for 6 months now…My account with $20,000 is restricted. Not able to withdraw my money, not able to buy coins or anything else…Filed a complaint again… I got a feeling that they are just regular scammers and the owner will be another Bankman-Fried from FTX and end up in jail. Bad ,bad actors. Do NOT recommend!!!! P.S.Read on Reddit that it was still possible to withdraw your coins while the account was under review . Withdrawing mine for sure!!!

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