Worst UX experience yet Worst UX experience yet. I've been using this service for a year, yet they have asked me to reverify my identity two more times. Withdrawals take more than a day and they have to approve them, which is ridiculous for crypto. Last time I sent this review it got removed because I refused to prove my identity. Focus on improving customer experience, not sweeping bad reviews under the carpet! EDIT: Appreciate your template reply but you are missing the point entirely. You are the ONLY centralized crypto product I have used to day that asks for KYC repeatedly, when it was done already! This is super painful, esp when I need to make a transaction.

Great so far I'm a customer since August, 2021. I've had great experience so far. Their support team is very good. They're very responsive, courteous and competent. I appreciate getting free withdrawal privileges each month. Also, no-loss & no-fee stablecoin exchange is great. Sure, no platform is perfect, BlockFi does have its pros and cons. Not being able to withdraw on weekends might be a big caveat to some, for example. But to me, benefits far outweighs the drawbacks.

BlockFi Pisses Your Money Away BlockFi uses arcane nuances in their agreements to rip off customers. I've discovered the BlockFi charge card is all of a sudden, not a BlockFi product. That is, BlockFi can freeze my crypto balances (code for stealing them?) but still insist I pay them for purchases charged to the BlockFi card. At a minimum, they should apply my crypto balance to my card payment. DO NOT do business with this dishonest firm that has mismanaged its finances and will make you pay for their recklessness.

BlockFi is more of a bank than a crypto company - weigh your needs carefully before signing up Overall the onboarding process was pretty simple. They use Plaid for banking verification, which can be problematic (although has improved over time). Yields are good on stablecoins. IR is fairly responsive, albeit utterly unable to think creatively. But, I ended up pulling my funds from BF for the following reasons: 1) OUTBOUND wallet-to-wallet transfers take up to 5 days. BF claims the delay is for security purposes. This 'friction' not only is terribly frustrating but more so just goes against the whole spirit of crypto. This became the proverbial 'final straw' for me. 2) unnecessary and long holds are placed on, both, wallet transfers of stablecoin INTO BF and for ACH transfers of USD. Again, anomlyous to the spirit of crypto. 3) only a handful of coins offered. Net net..BlockFi operates more like a bank (without any FDIC protection) rather than a crypto company. And, we shall see how long they can support the yield.

Just no... I opened an account here, but never deposited. Now they continue to spam me with emails about their bankruptcy proceedings, and makes me wonder if they included my name in the court filing for the people they owe... like I don't wanna be involved in that. I got real lucky, since I was planning a deposit for their high advertised returns on stable coin lending, but they went down before I went through with it.