They make it impossible to get your… They make it impossible to get your money back with their verify your identity scam. Their customer service is very poor. This is the worst company I have ever been associated with.

THIS BUSINESS SUCKS IVE BEEN WAITING 5… THIS BUSINESS SUCKS IVE BEEN WAITING 5 BUSINESS DAYS AND STILL CANT WITHDRAW AND THE MARKETS ARE BULLISH. READ FINEPRINT BEFORE MAKING AN ACCOUNT WITH THESE PEOPLE Literally I don't know why I chose this company. I could've invested in xrp at 90 cents but NOOO now its at 1.80 If only blockfi didn't hold my money for hmm what is it now. 7+days and once you withdraw another business day to process security. Hell nah

Stay away! Stay away!! We applied for a business credit card, even though we have excellent credit and we have business cards with all major banks, it took them over a month to come back with a denial. They will not even give us the reason for the denial. Just a clarification to my review. It’s not about approval or denial. We have excellent credit with Experian and all other credit Bureau’s. It’s about the illegal process which BlockFi operated which is concerning. By law credit grantors have to state the reason for the denial, BlockFi states as per the response I received via email that they don’t have abide the the banking rules and regulations, which is illegal and concerning.

Waiting for my refunds… On March 21st, 2022 I Barbara D. Walker wired $143,185.64 to my blockchain and they closed my account. I’m under the impression the team did this to use my funds to invest because to this day March 30, 2022 they still have not returned my funds back into my bank account. I’ve repeatedly contacted them, they are avoiding my emails. Marcus promised my funds was forthcoming within 5 business days on March 21, 2022 and nothing has happened yet. I am waiting for my funds to be returned.

Worst UX experience yet Worst UX experience yet. I've been using this service for a year, yet they have asked me to reverify my identity two more times. Withdrawals take more than a day and they have to approve them, which is ridiculous for crypto. Last time I sent this review it got removed because I refused to prove my identity. Focus on improving customer experience, not sweeping bad reviews under the carpet! EDIT: Appreciate your template reply but you are missing the point entirely. You are the ONLY centralized crypto product I have used to day that asks for KYC repeatedly, when it was done already! This is super painful, esp when I need to make a transaction.