Wade and Melissa
GBDamien Russell and Amanda Frederick - Did an Awesome Job!!! Damien was patient and very helpful. He set my expectations properly and met his commitments, even beating the turnaround time. Amanda really was helpful in getting a lien removed by connecting me to the right people and expediting the process. In the end, I would recommend going with Equity Prime and will use them again on my next Home Loan purchase!
JMCC
GBMuch more attentive lenders out there Working with Will feels like working with Keanu Reeves in Bill and Ted’s Excellent Adventure . . . or working with some “surfer dude” on “island time.” Maybe he’ll get back to you, probably not. Maybe he’s got better things to do. Probably does. We spent an entire day putting together everything from social security cards to w-2s to bank statements. Not only did he not honor his response commitment, he simply never bothered to respond again. Ever. Left me wondering if we’d just had our information stolen. I’d avoid. Anyone who can’t make you feel like you’re the #1 customer and that their business depends on you doesn’t deserve it. This guy and operation fell WELL SHORT of that feeling for us.
Sean
GBThe team at Equity Prime were great The team at Equity Prime were great. Eric and Chris worked to get me the best mortgage program for my situation. They were communicative and explained everything clearly. Ali was great in getting my loan through in an efficient manner without unneeded steps. I was very happy with the whole experience. It was a fantastic job by everyone involved. I will not hesitate to recommend Equity Prime to my friends and family.
Amanda
GB😭😭😭 EPM did everything to help us in the beginning. Once they knew they had our business and we were stuck, they started slacking and not telling us they needed things and not telling us what was happening and basically not communicating at all. For first time home buyer this was EXTREMELY frustrating. I will NEVER recommend EPM to anyone looking for mortgage services.
Yahaira and Sparky M. Diaz
GBFirst Time Homeowner!! The team at Equity Prime Mortgage did a great job! I worked with several different team members at different phases of the mortgage process from initial estimates, to paperwork collection, and underwriting. Each member of the team was on top of every detail and I didn't need to re-explain anything. Besides the low interest rate, the biggest thing was the much lower than expected closing costs. They closed the deal on time!