I have never written a review on… I have never written a review on anything in my whole life but dealing with Lawrence Fernandez has been such a pleasure . He always goes beyond his scope of work never once have I called him and My call not been answered , he always goes out of his way for his customers .

The Branch Manager The Branch Manager, Karen Capelo, opened a checking account for me on 12/8/23. She couldn’t have been any nicer and kinder! I can get easily stressed these days, but her positive attitude and professionalism calmed me right down! I look forward to banking at Mechanics Cooperative’s beautiful branch in Dighton.

Awesome people at the mercy of a very flawed internet! I have much praise for the personnel at the various branches and they go our of their way to make us feel valued. A "hometown" bank is very important to us. But (the big "but"), there have been so many occurrences of hacking and fraud through the years that this months "Fraud Alert" is just too much to bear. In fairness, every institution is facing these threats, so I really hate to single out MCB. On the other hand, the funds entrusted to the bank are maybe the most important funds we have because they represent our budget and keeping current with our creditors (like the our mortgage holder). Whether or not the money is protected by the FDIC is immaterial. The disruption the loss of access to our accounts, or the potential loss of our money would be devastating in the short term. It appears that I was targeted in this latest rampage by hooligans. Already wary of using my smartphone to do finacial transactions, a week or so ago I was prompted to update my password during a login attempt. The reason given was a recent upgrade to the MCB security system (paraphrased). Tonight, on my computer, the new password was rejected. That sent chills up my spine. When the old password worked, I was sure I'd been hacked. And, just because I do not see tampering today does not mean it will not happen. I changed my credentials, but will not sleep well tonight. I may be on the lookout for some clean coffee cans.

So I have been Banking at Mechanics for… So I have been Banking at Mechanics for almost 40 years !! Coleen and the rest of Fall River Branch are unbelievable !! Mechanics has the best Employees . They are always there to assist whether its personal or my place of Employment which has been Banking there for even Longer !! So i will just say we would not be banking any other Bank !

Customer service. My recent interaction with Brittnay Whalon at the main office was terrific. She was very professional, and everything was done quickly and accurately. She is a great representative of the bank. Ed Brennan