customer
GBLack of admin access (read only) for… Update: they now have new products that offer this. Up tp 5 stars if works! Lack of admin access (read only) for our CPA/Bkpr is a major limitation and seems completely unnecessary. All other business accounts I've ever heard of have this. If you can fix this within 30 days, I will not have to take my business elsewhere. Tx.
KRISTI
GBI appreciate having a bank that… I appreciate having a bank that provides a high interest savings for business accounts.
Robert F
GBGood Phone Support In my experience, Live Oak no longer responds to email support requests, so they should just drop email as a support channel. However, their phone support is so good that I'm going to give them 5 stars anyway, and I've been using their phone support a lot while moving my business accounts from their old banking platform to their new one. The phone support people are native English speakers, they are knowledgable, patient and courteous, the phone connections are very good, and there is no background call center noise. I wish phone support for my business credit card company was even half this good!
Lionel
GBWeb based experience The web based information works very well with no technical problems.
RC
GBHonest to god human customer service… Honest to god human customer service who took the initiative to follow up with me. Got to deal with the same person over a couple of days so I did not have to start over with each contact as most places make you do.