I had inquired about a reverse mortgage… I had inquired about a reverse mortgage with Mutual of Omaha , leaving my contact information. Within 15 minutes I was contacted by Johnathan Pack , a loan officer, with the most important call I ever received. Johnathan made it the easiest call I ever had. Over the next month and a half, he was there to help and explain everything, whenever it was needed, in a very friendly manner. Made the process super easy. Thank you Johnathan Pack for all you do.

I want to give mutual of Omaha reverse…100% satisfaction I want to give mutual of Omaha reverse mortgage a 100% satisfaction rate. Everyone who helped me through this process was great, Want to give a big shout out and a thank you to Travis Garcelon he definitely knows how to handle business! Without his help this process would not have been possible thank you 200% If anyone is thinking about reverse mortgage they need to contact Travis and mutual of Omaha.

Was an interesting learning experiences Was an interesting learning experience but to understand what a reverse mortgage is and how it works was needed. Did take longer than expected but now looking back at process and totally understand it I have no issues. It’s not something to rush through since you need to understand what it cost and how it works. Yes there are pros and cons so rushing thou it would have been a mistake

Personal rep kept us well informed. We liked having a "personal" rep to talk to. He was very patient with our concerns. We were well informed about the program and what steps were needed to complete the loan. Do recommend Mutual to others. We talked to other Reverse Mortgage brokers. We liked Mutual's long business record and how they administer the loan once it is finalized.

Outstanding Service and Assistance Kim, did a wonderful job managing our reverse mortgage experience. She was just a phone call away for questions and help. A dedicated individual with a great personality. A definite asset to your corporation and a willingness to assist, not often found in the Customer Service area of major corporations today. She did an excellent job of keeping the process moving and keeping us informed at the same time. I can't say enough about Kim. Each individual we came in contact with were professional and always willing to assist. I hope to refer other candidates to Mutual of Omaha based on the service we received. Gene & Paul