Denise Graham
GBGreat customer service Great customer service! They started my application over the phone so that when I got off work, all I had to do was go into the location and sign the papers. Office is clean, welcoming and has some nice tunes playing to pass the time while the rep finalizes everything. Hope I don’t need to use them anymore but if I’m in a bind, DLC is the way to go!
Caitlin Abarca
GBOne of the best customer service experiences I've had I called in today for help with applying for a loan. My experience with this location, and company was absolutely excellent. I spoke with both the manager, Tony and staff member, Emmy. They were so nice, patient, helpful, and understanding. It was sincerely a pleasure to be able to talk with two of the nicest people I've met in customer service for something like this! They even joked with me that they call themselves the Emmy and Tony awards -- they would win for customer service experience and satisfaction!
Pablo Lata
GBEasy and straight forward experience... The representative was very pleasant and patient when I was having trouble uploading a document. She stayed on the phone, and reassured me we would get it figured out. I appreciated her demeanor. A good attitude goes a long way. Thank you.
Jackie Flynn
GBWhen I came into the Sparks When I came into the Sparks, Nevada location to get a loan, I was treated with respect and received great service! The ladies there are helpful and polite. They do a great job taking care of their customers! I will be back!
Mary Evelyn Arthur
GBToday’s loan enabled me to help my hard… Today’s loan enabled me to help my hard working daughter to pay a few bills and me to start hunting some one to fix my car’s dash board lighting. Thank you for great help that took extra effort to help me today!! You were truly an answer to my prayers today!