Business hours are strange Business hours are strange: not available from 9 to 5. Not sure if this is an actual business or somebody's side gig. This is scary since this information did not become apparent until late in the process and A&K now has my returns / SSN!

I have found it very difficult to… I have found it very difficult to communicate with the team and get updates after sending the needed materials.

Mistakes cost me thousands of dollars Unfortunately, I have discovered that the returns generated by Ben Pang and Sam Kuang have errors. I will have to file corrections to three personal returns and one corporate return. The errors mostly involve incorrectly reporting SEP IRA contributions. I became aware of these errors after learning more about the tax rules on my own and sending the returns to another accountant. In addition to these verified errors, there were a half dozen near-misses over the last 2-3 years, in which I was given advice that was incorrect and only revised after I asked questions about the advice. On top of that, they provided no planning through the year. This is especially important for someone like me, who was starting a new S-corp. I estimate that poor planning in company decisions resulted in at least $10,000 in additional taxes. While they were professional and patient, unfortunately, I am paying for a service that is accurate and cost-saving. The bottom line is that their incorrect advice and inaccurate filings have cost me thousands of dollars in taxes. I view myself as a careful and resourceful taxpayer, and it's disappointing that even with the care that I put into the process, we reached such a costly outcome.

I had several services experience from… I had several services experience from Alex's team from last year, EDD audit, business tax filing and personal tax filing. All the services are super good, they helped me saved lot of money, saved me time and gave me peace of mind with their profession and dedication. Their price is very competitive and every dollar worth it. For me, I already become their loyal customer, for you, I would highly recommend them.

Alex Huang of Flex Tax and Consulting… Alex Huang of Flex Tax and Consulting Group was very responsive to my inquiries, which I found very professional. As I approach retirement in 2022, Alex has guided and advised me on how to minimize my tax liability for my upcoming future retirement income. So thank you Alex, for your expertise in this complex and ever changing world of taxes. Ken Jomoc