Maxime goalec
FRSongtrust Thieves Songtrust, #Songliar #SongThieves, please be aware that your service is more than degraded. You sell and promise a referencing service for our productions with companies such as BMI, SACEM etc... yet you take more than 10 months to process even one track. In conclusion, you are engaging in misleading advertising. It would also be smart for you to respond to our customer complaints, which have gone unanswered for over 4 months. Sincerely, but firmly. One of your many dissatisfied customers, looking for a better competitor.
Jamal Adel
GBThis publishing company is undoubtedly… This publishing company is undoubtedly the epitome of incompetence. If there were a negative rating option, I'd eagerly utilize it. It's been nearly a month since I've been locked out of my account, and their customer service is utterly worthless. Despite their claims to contact them via the ticket service, their response time has been abysmal – over a month with no reply. Their conduct is nothing short of appalling, and they certainly don't merit anyone's hard-earned money
Max
FRGood After an admittedly long delay during which you may find yourself blocked from your account due to verification of your content additions, you should be able to work with Songtrust again. In my memory, the wait lasted about 2 to 3 months. During this period where nothing happens, the fault for me is the lack or absence of response from the customer service. Today, the conflict has been resolved, my content authenticated and I work with songtrust in perfect harmony. It is just necessary to be patient at the beginning of the partnership.
Steve D
AUGreat service with information that… Great service with information that made it easy and a great difference. I would highly recommend Songtrust to any artist looking at getting their song's out there to use their services.
Luke Faulkner
GBUseful, but requires more investment into support. SongTrust saves me a lot of time with registration and the platform is simple to use. (They do pay out, for anyone worried). I wish they were able to employ more people in their support department - I'm guessing the current team is swamped as I almost never get a response, which can be frustrating.